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Business digiTal Outlook Research Program

BTO values its human capital as a strategic asset. In order to properly maximize it, the Research Centre implements a highly qualified
training program
. The aim is to enhance not only soft skills but also that set of distinctive competencies needed
to compete in today’s market environment.

The professional development path given by SMILE Academy has been structure in four macroareas:

Core Academy


Planned for new entries; it is structured through courses that allow our personnel to acquire or strengthen abilities associated to tools and key competencies

Main Skills Acquired

  • Information System Management

  • PM/PMO Overview

  • Excel Fundamentals & Advanced

  • Effective Presentation

  • Best Selling Practices

PM Academy




It is the essence of the training program and is aimed to ensure a stronger knowledge of main aspects of Project Management, such as best practices, terminologies, tools and methodologies. The courses are supplied by IPMA professionals who will lead resources to gain IPMA certification. The PM Academy is structured in two sequential phases, the first aimed at defining a professional pathway for PMOs, the second focused on competencies and experience. At the end of each phase the participants will have the opportunity to take the official exam in order to achieve the IPMA D level Certification.

Main Skills Acquired

PM Academy I Phase

  • Project Definition and Organization

  • Project Starting, Life Cycle and Closing

  • Project Planning an Organization

  • Project Monitoring Instruments

  • Project Manager Behavioral Aspects + Final Assessment

PM Academy II Phase

  • Contract Management

  • Risk Management

  • Change Management

  • Team Management

  • Portfolio Management + Final Assessment

Specialization Path


Aims to enhance collaborators’ growth path and to provide an updated and vertical technical expertise

Main Skills Acquired

  • Industry

  • Practies

  • IT Trends

  • IT&PM Tools

Ad Hoc Academy

It has been defined for senior collaborators, in order to strengthen their skills and to support them towards a more managerial path.

Main Skills Acquired

  • Selling Practies

  • Management Consulting

  • SAP

BTO is a young reality that invests in its resources with ad hoc education training courses held by both professors
with an international background and internal collaborators.
This training methodology, in addition to ensuring an excellent learning method, enables BTO professionals
to develop and strengthen their competencies in order to improve their performance.